Privacy Policy

SnakeSpot is operated by CIS LABS VENTURES, LLC, a Delaware limited liability company ("Company," "we," "us," or "our"). We respect your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our community safety app.

1. Data We Collect

We only collect data necessary to provide the sighting alert service. • Geospatial Location Data (GPS): - Foreground Location: We capture your exact GPS coordinates when you submit a sighting report. - Alert Location: If you enable proximity alerts, your device shares its location so we can notify you when a snake is sighted within your alert radius (default approximately 5 km). We store only your device's most recent alert location — a single point that is overwritten each time it updates. We do not build a history or trail of your movements. • Photos: We collect the photos you upload of snakes. • Report Summary: We collect the short text description you provide about the sighting. • Push Notification Tokens: A generic ID used to send alerts to your device. • App Activity Analytics: A random, pseudonymous installation identifier generated and stored by the app, with a corresponding limited record of when the app was last opened. This identifier is not your name, contact information, or advertising ID. • Language Preference: Basic setting to display the app in one of 21 supported languages. • Contact Information (Optional): If you choose to provide it, we collect your phone or WhatsApp number when you submit a report so local snake handlers can contact you about safe removal.

2. How We Use Your Data

We process your data to operate the SnakeSpot platform. • Map Display: We display sighting locations and descriptions publicly on the community map. • Proximity Alerts: We compare new sighting locations against your device's most recent alert location to send you proximity-based notifications for nearby sightings. • AI Identification: Sighting photos are analyzed by our proprietary AI identification engine to provide species identification assistance. • Service Improvement: We use aggregated, anonymized data (e.g., general locations, typical species found) to improve accuracy and app coverage. • Retention Measurement: We use the random installation identifier and last-opened timestamp to calculate aggregate active-installation and retention trends. We do not use this data to identify you, track your movement, or sell advertising audiences.

3. Data Sharing and Anonymity

• PUBLIC MAP DATA: When you submit a sighting, the geographical point of the sighting, the time, and the photo become public. Other users on the map can see where a snake was reported. • ANONYMITY & CONTACT DATA: Your account identity is anonymous — we do not require user logins, names, or profile pictures. Sighting reports are published publicly without an attached user profile. If you choose to fill out the optional WhatsApp/phone field, that contact information is never displayed publicly on the map and is only shared with a registered snake handler who responds to your report. • BETA TESTING DATA: We temporarily collect email addresses provided voluntarily via external registration forms strictly to grant private access to Google Play or App Store testing tracks. These emails are not stored in the main app database and are never shared with third parties. • AI PROCESSING: When you upload a photo for identification, it is processed by our proprietary AI identification engine. Image data used for identification is not retained beyond the processing request. • DATA SELLING: We do NOT sell your personal data or location history to third parties for marketing purposes. • SPONSORSHIPS AND ADVERTISING: To keep SnakeSpot free for the community, we may display sponsorships or advertisements from brand partners. We may share aggregated, anonymized usage data (e.g., "10,000 active users in Bali this month") with these partners to demonstrate community reach. Your main app usage is anonymous, and optional contact data is strictly restricted to handler routing — we do not share personal identifying data with any advertisers or sponsors.

4. Data Retention

• Sighting Reports: Sighting reports (time, GPS point, summary, photo URL) are stored permanently as historical records on our secure PostgreSQL database to map snake populations and safety trends. • Alert Location: We retain only your device's single most recent alert location, which is overwritten on each update. We do not store a background location history. • Optional Contact Details: A phone/WhatsApp number provided with a report is stored with that report and used solely for handler contact. • Push Tokens: Tokens are removed when they become invalid, such as when you uninstall the app or the device is unregistered. • App Activity Analytics: Activity records are kept while the installation remains active and are automatically deleted after 13 months without app activity. You can reset the local identifier by clearing SnakeSpot's app data or reinstalling the app; the previous inactive record will be removed on this schedule.

5. User Rights (Access and Deletion)

You may have rights regarding your data under applicable privacy laws in your jurisdiction. If you have submitted a sighting report and wish for it to be removed from the public map, please contact us through our support chat. While we detach links to personal identity, we may keep aggregate or historical sighting data points (GPS coordinates/species) for the integrity of the community safety record. For questions about the anonymous app activity record, please use the support chat and include the approximate date and device platform so we can help with your request.

6. Contact Us

For questions about your data, this policy, or to request a report correction, please use the support chat on our website or submit a contact form.

7. Company Information

This Privacy Policy is issued by CIS LABS VENTURES, LLC, a Delaware limited liability company. CIS LABS VENTURES, LLC is the data controller responsible for your information collected through the SnakeSpot app and website. © 2026 CIS LABS VENTURES, LLC — All rights reserved.